Privacy Policy

This Policy constitutes basic information about the purposes, methods of processing and security of your personal data, as a user of the website: https://chalet.eu, hereinafter referred to as the Website. By reading the Privacy Policy, you will learn who is the administrator of your personal data, what personal data is collected by the Website, for what purposes it is used and how it is protected.

1. Basic information.

The administrator of your personal data is Jacek Wachowicz, chalet8.eu
Contact with the Administrator is possible via:
• e-mail: reservations@chalet8.eu
2. Data processing principles.

The Administrator processes personal data in compliance with the following principles:
• based on a legal basis and in accordance with the law (legalism);
• reliably and honestly (reliability);
• in a transparent manner for the data subject (transparency);
• for specific purposes and not „just in case” (minimization);
• no more than necessary (adequacy);
• with care for the correctness of the data (correctness);
• no longer than necessary (temporality);
• ensuring appropriate data security (security).
3. Purposes, legal basis and scope of data processing.
We will process your data:
• for contact purposes, to respond to your message sent to us directly by e-mail or via a form based on the implementation of the legitimate interest of the Administrator related to the need to provide you with a response.
• for technical purposes using cookies (technical cookies), based on the implementation of the legitimate interest of the Administrator related to the correct operation and functioning of the Website.
• for statistical and analytical purposes, if you have agreed to our use of cookies for analytical purposes (analytical cookies).
• for marketing purposes, if you have agreed to our use of cookies for marketing purposes (marketing cookies)
• for purposes related to our company profile in social media (such as Facebook / Instagram) on the terms specified by the owners of a given medium (portal) and informing about our products, promotions and other news regarding our activities, which we consider to be our legitimate interest,
We process your data to the extent of:
• if you send us an e-mail, we will process the data contained therein. Providing us with data in an e-mail is voluntary. You can ask us to delete this data at any time.
• if you use the contact form on our website, we will process the data in the form of your e-mail address and name. Providing this data is a condition for us to respond to your inquiry.
• other data that the Administrator processes is the IP address and other data saved in cookies. You decide to what extent we will be able to use cookies with your data. Providing us with data in this way is voluntary. You can change your preferences at any time. You can do this in your web browser or after deleting the saved cookies from our Site.
• If you like or otherwise join our profile in social media (e.g. Facebook), we will process your data that you provided in a given medium and to which we will have access. In order to end the processing, you can terminate your subscription to our profile.
• APIs of external partners: Our site may use APIs (application programming interfaces) provided by external partners to integrate various functionalities, such as maps, analytical services, advertising or social media. Using these APIs may lead to the creation of additional cookies or the use of existing cookies to process user data. External partners may store and process this data in accordance with their own privacy policies.

4. Recipients of data and the intention to transfer data to a State outside the EEA or an international organization.
The recipients of your personal data are:
• if you have agreed to marketing cookies, your data saved in cookies will be transferred to our advertising partners.
• if you have agreed to analytical cookies, your data saved in cookies will be processed by the entity providing software for analyzing traffic on our website (e.g. Google Analytics)
• Your data is not transferred to countries outside the EEA or international organizations.

5. Data storage period.

We are unable to determine the period for which we will process your personal data. If you have provided us with your data in a form or e-mail for contact purposes, we will process your data until you submit a request to delete this data or object to processing, but also in the case in which we consider that we have fulfilled the legitimate interest of the Administrator.

6. User rights
In connection with the processing of your data, you have the following rights:
• access to the content of your data and
• the right to rectify, delete, limit processing,
• the right to transfer data,
• the right to object,
• the right to withdraw consent to their processing at any time and in any form, unless the processing of your data takes place for the purpose of performing a contract by the Administrator, for the Administrator to fulfill legal obligations towards state institutions or for the purpose of implementing the legitimate interests of the Administrator.
• You also have the right to lodge a complaint with the President of the Personal Data Protection Office (to the address of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw)
You can obtain more information on the protection of personal data on the website of the Personal Data Protection Office: uodo.gov.pl
7 Information about cookies
1. We use cookies on our website.
2. Cookies are small text files stored on users’ devices while browsing the website. They are used to facilitate the use of our website, improve the quality of services and enable the analysis of traffic and user behavior.
3. Cookies can be permanent (persistent) or temporary (session). Permanent cookies are stored on the user’s device for a specified period of time or until they are deleted by the user. Temporary cookies are deleted when the browser is closed.
4. We use our own and third-party cookies. Our own cookies are used to ensure the proper functioning of the website, personalize content, save user preferences and analyze statistics. Third-party cookies are used by external analytical, advertising and social media integration tools.
5. Users have the right to control and limit the way cookies are used on our website. Most web browsers allow you to manage cookies, including blocking, limiting or deleting cookies. Detailed information on cookie management can be found in the user’s browser settings.
6. Please note that disabling or limiting cookies may affect the functionality of the website and the quality of the services provided.
7. We use various types of cookies on our website to better adapt to the needs of users and ensure optimal use of the website.

8. Technical cookies: They are necessary for the proper functioning of the website. They enable maintaining the user’s session, handling forms, remembering preferences and ensuring the security of the website.
9. Marketing cookies: They allow for personalization of advertisements and conducting remarketing activities that are tailored to the interests and preferences of users. They are also used to measure the effectiveness of advertising campaigns and optimize advertising content.
10. Analytical cookies: They are used to collect information about how users use the website, such as the number of visits, pages visited, time spent on the website or the source of traffic. The data obtained helps in the analysis and optimization of the website, improving its functioning and adapting content to the needs of users.
Why do we use cookies?
1. Comfort of using the website: Cookies (cookies) can significantly affect the comfort of using the website.
2. Personalization of content: Cookies allow for the adjustment of the displayed content to the user’s preferences and interests, which makes the website more attractive and useful.
3. Remembering settings: Cookies allow the site to remember the settings selected by the user, such as language, layout or colors, which allows for faster and more convenient use of the site.
4. Logging in: Cookies allow information about the logged in user to be stored, which allows for easy switching between different sections of the site without having to log in again.
5. Maintaining the session: Cookies allow the site to track the user’s activity on different subpages, which allows for easy return to recently visited sections or continuing unfinished activities, such as filling out forms.
6. Performance optimization: Cookies can be used to analyze traffic and user behavior on the site, which helps to optimize its performance and provide high-quality content.
7. Advertising: Cookies allow for the display of personalized advertisements that are tailored to the user’s interests and needs. This makes the advertisements less intrusive and more relevant.
8. Integration with social media: Cookies allow integration with social networks such as Facebook, Twitter or Instagram, which allows for easy sharing of content and the use of additional functions such as commenting or liking.

Technical cookie functions
1. Maintaining the user’s session: Technical cookies allow maintaining the user’s session while navigating the site, allowing you to move between different sections of the site without having to log in again or enter the same information.

2. Remembering user preferences: Technical cookies allow the site to store information about user preferences,

such as the selected language, font size, color settings or other personalization elements.
3. Form handling: Technical cookies support the functioning of forms on the website, such as login, registration or contact forms, ensuring the correct processing of data entered by users.
4. Optimizing website performance: Using technical cookies allows monitoring the performance of the website and the loading speed of individual elements, which allows optimizing and improving the quality of the services provided.
5. Security: Technical cookies help ensure the security of the website and its users, for example by verifying the identity of users, detecting hacking attempts or protecting against CSRF (Cross-Site Request Forgery) attacks.
Analytical cookie functions
1. Measuring website traffic: Analytical cookies allow monitoring the number of visits, unique users and page views, which gives an overall picture of the popularity and performance of the website.
2. User behavior analysis: Analytical cookies can be used to collect information about how users navigate the site, such as the time spent on individual subpages, navigation paths, and where they leave the site.

3. Conversion optimization: Analytical cookies help identify elements of the site that affect the effectiveness of achieving business goals, such as registration, placing an order, or filling out a contact form. 

4. User segmentation: Using analytical cookies allows users to be grouped according to various criteria, which allows for better adjustment of content and offers to the needs of individual segments.

5. A/B testing: Analytical cookies are used to conduct A/B tests, which involve comparing two versions of a website to see which one meets the intended goals better. These tests help to optimize the appearance, functionality, and content of the site.

Functions of advertising cookies
1. Personalized advertising: Marketing cookies allow for the display of advertisements tailored to the interests, preferences, and browsing history of the user, making them more attractive and effective.
2. Remarketing: Marketing cookies can track users who have visited your site but not completed a purchase or other action, and retarget ads to encourage them to return and complete a transaction. 3. Measuring advertising effectiveness: Marketing cookies can track the results of advertising campaigns, such as clicks, conversions, and views, so that you can optimize your marketing strategy.

4. Managing advertising across channels: Using marketing cookies helps coordinate and integrate advertising across channels, such as search engines, social media, and partner sites. 5. Testing and optimizing advertising content: Marketing cookies are used to conduct A/B testing and other analysis methods that help assess which advertising messages, formats, and creatives are most effective and engaging for users.